Help and FAQs

Six sessions allow teachers to build rapport with students, creating a comfortable and secure environment. This culture is crucial for effective learning, encouraging student participation and initiative. Consequently, students receive personalised feedback, boost their confidence, and make significant progress in their understanding.

A block of tuition comprises of six sessions, each covering a different key skill. Sessions start with a recap activity and then introduce a new focus. Students work on activities to build understanding and collaborate as a group. Each session concludes with a home learning assignment for the following session.

Parents will receive downloadable PDF assessment reports at the start and end of tuition. If all home learning activities are completed (5 within a week), a weekly progress report will be sent.

We offer a discount of 5% for 2 courses or 10% for 3+ courses (purchased together)

Due to having to prebook teachers for each session, we will not be able to refund you per session if you are unable to attend. But don't worry, you'll still have the opportunity to access the assigned EdPlace activities from that lesson.

If your child has done group courses with EdPlace, the EdPlace group tuition team will be in touch to discuss the best option for you.

Completing all of EdPlace's term courses in a year enables students a sound coverage of the key areas of the National Curriculum for each year group and subject. However, it’s important to stress that with one hour of tuition a week, it isn’t possible to cover the full depth and breadth of the curriculum.

Yes! We offer flexible payments options via our payments partner, Klarna. You can split your course into 3 payments or choose to buy now and pay 30 days later.

You can choose whether you want your child to complete their course in 6 weeks or 3 weeks. The 3 week course content is exactly the same as our 6 week courses. However, your child will have 2 lessons a week with their teacher, whereas, on the 6 week courses there is 1 lesson a week.

This isn’t a problem! Our teachers are skilled in helping to boost students’ confidence and helping all children to progress regardless of their starting point. We do need your help though… before tuition begins, a short assessment will be sent to your child (this will take approximately 30 to 35 minutes to complete). So if you are unsure then please book the course relevant to the expected year group for your child and once the assessment is completed, our team will be well placed to advise whether this group would be best for them or whether we need to change the group. The more time we have here is helpful, so please do encourage your child to complete the assessment as soon as they get it. *All group changes are subject to availability.

Yes. You’ll need to set up an EdPlace parent account to access the group sessions. But, this doesn’t have to be a paid account. You can set up a free account which will give your child access to up to five activities a month on top of the group activities set by the tutor.

Yes. Students are assigned an EdPlace assessment ahead of their first session to enable the teacher to better tailor their lesson. They are also asked to take an end of course assessment so both you and their teacher can understand the progress they have made.

Once you’ve set up your parent account, you can set up your child’s student account with their own login. Your child can access the group sessions by logging into their student account and heading to the left of their student dashboard and clicking on ‘upcoming lessons’.

We encourage students to contribute to the session with their webcam on and via the mic when they feel able. We get that in a first session this could seem a little scary, but our teachers would be most grateful as it helps them to gain a quick insight into student understanding and allows them to move through the lessons a little quicker, ensuring that all planned content is covered.

In the list of activities in the student dashboard it will clearly state whether the activity has been ‘set by tutor’. The tutor set activities for the group session will appear at the top of the list however please note that the in session activities will only appear one hour before each session and the homework activities will appear once the homework has been set by the tutor during the session.

Yes, all sessions are recorded however this is done for safeguarding reasons and in line with our safeguarding policy and the recordings are not available to parents/students.

At EdPlace, we’re really proud of our accessibility toolbar. It enables students to customise the presentation of EdPlace to suit their learning preferences. Students can alter the background colour, font, font size, and even have the activities read out loud to them. We also have a language translator to support those students for whom English is not their first language. Within the sessions, our teachers are skilled at adapting the sessions to support students and how they like to learn and interact. We understand that every child is an individual.