English – EdPlace

EdPlace offers group tuition packages, which may be delivered through its affiliated company, Fleet Education Services Limited (trading as Fleet Tutors). By purchasing a group tuition package, you agree to the following terms: Service Providers: Group tuition services will be provided by us and our affiliated companies will run the tuition sessions on our behalf. These Terms and Conditions will apply to your purchase and use of these services. Fees: The price for the group tuition services will be as displayed on the relevant sales pages on our website. Booking and Payment: All bookings for group tuition sessions must be made in advance, via the purchase and sign-up pages on our website. Payments for these sessions are required at the time of booking. Payment methods accepted include credit/debit cards and other methods as specified by the service provider. Cancellation and Refunds: Cancellations must be made within the 14 day cooling off period after you have entered into a contract with us (this is usually once you have made your payment), and in any event within at least 5 working days (excluding Saturday, Sunday and Bank Holidays) before the first scheduled session, to be eligible for a refund. If a session is cancelled with less than 5 working days’ notice (excluding Saturday, Sunday and Bank Holidays), or outside of the 14 day cooling off period, no refund will be provided. Once your course has started, no refunds or cancellations can be offered. Session Conduct: Participants are expected to conduct themselves in a respectful and appropriate manner during all group tuition sessions. Disruptive behaviour may result in removal from the session without a refund. Session Recordings: Sessions may be recorded for quality assurance, training, and compliance purposes. By registering your child for tuition sessions, you consent to such recordings. All recorded data will be processed in accordance with our Privacy Policy. Liability: EdPlace and its affiliated companies are not liable for any personal injury, loss, or damage that occurs during group tuition sessions, except where such liability cannot be excluded by law. Privacy and Data Protection: Your personal data will be processed in accordance with our Privacy and Cookie Policies and the privacy policies of the respective service providers. This includes the sharing of necessary information to facilitate the provision of group tuition services. By purchasing and participating in group tuition packages, you agree to adhere to these Terms & Conditions. For full details of all EdPlace Terms and Conditions head here: https://www.edplace.com/terms